Financial Management: A Core Pillar of Community Success

Managing the community’s finances is just as important as maintaining its buildings and grounds. Accurate, timely financial information is essential for the Board—especially the Treasurer—to make informed decisions.

At Guest Services, our accounting services stand apart in four key ways:

Locally Based Support

Our entire Association Accounting Department operates out of our Naples, FL Regional Office, ensuring direct, accessible communication with clients.

1. Easily connect with the team via phone, email, or in person.
2. Build strong, personal relationships between accounting staff and Board leadership, including the Treasurer and President.

Experienced Team

Our department is led by a Hospitality Controller and an Accounting Manager with over 40 years of combined association accounting experience—35 of those years with Guest Services.

1. Supported by three dedicated property accountants and additional team members.
2. All reports prepared in accordance with GAAP.
3. Close collaboration the association’s external accounting firm during annual audits.

Customized Financial Reporting

Just as we tailor operational plans, we customize financial reporting to meet each community’s needs.

1. Boards can add or remove reports from the monthly financial package.
2. Custom spreadsheets can be created to track specific projects or provide detailed insights.
3. Each accountant manages only seven properties on average, ensuring personalized attention and prompt response times.

Advanced Technology for Transparency

We leverage Enumerate Central (formerly TopsOne), a leading accounting platform in the industry, to provide transparency and convenience.

1. Real-time access for approved directors to view financial data and vendor invoice approvals.
2. Owner portal for easy access to account balances, payment history, and autopay options.
3. Online access for directors to all bank and investment accounts.

We are the trusted stewards of the association’s funds and are committed to full transparency, ensuring that every financial activity is accessible, accurate, and accountable.